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5011 44th Street Northwest
Washington, DC, 20016
United States


Cathy Hotka & Associates connects leaders in retail to share knowledge and advance the industry.


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Every fall, leading retail store operators and business strategists gather for a peer meeting about store operations. From empowering store associates to last-mile package collection and new state regulations, every operations-related topic is on the table. Meetings have focused on BOPIS, BORIS, associate training, customer engagement strategies, visual merchandising, and some pretty out-there ideas that drive traffic and generate revenue. We'll see DSW's new flagship store where the company's best customers can have their shoes cleaned, repaired, and stored in the off-season, and DSW's concept creator will talk about the process of creating that innovation.

NEW for this meeting: The StoreOps Innovator Awards, recognizing great ideas that move the needle and create new revenue.

Retailers attend at no charge. Join us and bring home new friendships, great ideas, and fresh energy to address the holiday season. RSVP here. 

Sponsors have access to the full meeting and some sponsorships come with speaking slots. Request the sponsor prospectus here.